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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Marina A

June 19, 2025

5  out of  5
rating by Marina A
"Good experiences with State Farm and Lydia. I always learn something when I ask questions. Her office staff is also very helpful."
We responded:
"Thank you so much for your kind words and for taking the time to leave this wonderful review! I’m thrilled to hear that you have had good experiences with us at State Farm. It’s always my goal to ensure that my clients feel informed and supported, so I’m glad to know that you find our discussions helpful. I’m also proud of my office staff; they work hard to provide excellent service, and I appreciate you acknowledging their efforts. Also, thank YOU for the excellent work and initiatives you have taken in Santa Cruz county to make this city a better place for everyone. I was really inspired by your actions! - Lydia Harville State Farm Insurance, Agent Lydia Harville"
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Lorien Phippeny

June 18, 2025

5  out of  5
rating by Lorien Phippeny
"Yay , Elena ! This representative helped me SO MUCH ! Thank you , Thank you . I am a senior on a tight budget lately , so I asked for her help to find discounts that would make my premium affordable—- and she carefully studied my car mileage , and found some unnecessary perks that could be dropped — saving me over $60.00 ! The best part was her clear mind , stating the facts so I could understand them easily, and her natural friendly helpfulness that enabled her to instantly recognize my needs , and follow through with real help . If I could give her 10 stars , I would . 💛🌎"
We responded:
"Thank you so much for your wonderful 5-star review, Lorien! I’m thrilled to hear about your positive experience with Elena. She truly embodies the spirit of our team with her dedication and commitment to helping our clients find the best solutions for their needs. We absolutely understand how important it is to have someone who listens and understands your unique situation. I’m glad Elena was able to identify some helpful ways to save you some money on your car insurance! We strive to provide exceptional service, and it's heartwarming to know that Elena made such a significant impact on your experience. If you ever need further assistance or have any questions in the future, please don’t hesitate to reach out. We’re always here to help! – Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA "
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Jean Burton

June 18, 2025

5  out of  5
rating by Jean Burton
"I have been with State Farm for over 30years. This office has always been so Professional , Knowledgeable and Available for every phone call or visit I have made .This” team “ is definitely out of the ordinary and spends the time with any question regarding your policies . I have QUALITY service with all these representatives and will stay with State Farm for that reason and for the affordable prices with their policies. Give them a call , for you won’t be Discouraged or Disappointed!"
We responded:
"You have always been a great pleasure to work with Jean. I am so happy to be your agent here in Santa Cruz! My team and I are so happy to hear that you've appreciated our service, and we look forward to working with you for years to come."
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Wendy Frye

June 17, 2025

5  out of  5
rating by Wendy Frye
"Lydia Harville is a great agent. Her staff always goes above and beyond to help answer all of our questions and take care of all of our needs. A special shout out to Maryann Stone!!! She is the best!!! I have been working with her for years. She always helps us to insure our vehicles and walked us through everything when we bought our first home. Again, thank you for always being there for us."
We responded:
"Thank you so much for your wonderful 5-star review! I truly appreciate your kind words and am thrilled to hear about your positive experiences with my team. Maryann is a superstar, and I’m so glad to know that she has been there for you throughout your journey, from insuring your cars to helping insure your first home. We strive to provide the highest level of service, and it's rewarding to know that our efforts have made a difference for you. If you ever have more questions or need assistance in the future, please don’t hesitate to reach out. Thank you once again for your trust and support! We appreciate your business very much. - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
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Kristin Hanson

June 16, 2025

5  out of  5
rating by Kristin Hanson
"Sarah was helpful and responsive throughout the process!"
We responded:
"Thank you for your kind review, Kristin! I am so glad Sarah was able to provide you with responsive assistance for your insurance. I appreciate your business and if you ever need anything else, we are always here for you! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
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Tony Donato

June 16, 2025

5  out of  5
rating by Tony Donato
"Marianne is always great when I call her and Have questions about my Auto policies. She is competent and knowledgeable about how to add vehicles to my policy in a timely manner Thank you, Marianne"
We responded:
"Thank you so much for your kind words, Tony! I’m thrilled to hear that Maryann has been such a great help to you with your car insurance. We pride ourselves on providing exceptional service, and it’s wonderful to know that she has made your experience smooth and efficient. If you ever have any more questions or need further assistance, please don’t hesitate to reach out. We’re here to help! - Lydia Harville, State Farm Agent, Santa Cruz, CA"
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OCEANBRIAN3

June 14, 2025

5  out of  5
rating by OCEANBRIAN3
"Sarah was excellent when I needed some rate information for a new car. She really knew all the information to give me and was so expedient about it. I was amazed! I recommend her highly to anybody that needs help at this location. She really communicated to get the job done. Thank you Sarah so very much!"
We responded:
"Thank you for taking the time to leave such a glowing 5-star review! I’m thrilled to hear about your positive experience with Sarah. She truly is a valuable member of our team, and I’m glad she could provide you with the rate information for your car insurance that you needed quickly and efficiently. Your recommendation means a lot to us, and we appreciate your trust in Sarah and our agency. If you ever have more questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
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Claudine Bharghavan

June 12, 2025

5  out of  5
rating by Claudine Bharghavan
"Sarah went above and beyond to help us get the documentation we needed. She was kind, helpful, and kept us updated as she worked hard to expedite the necessary paperwork. We are so grateful to Sarah for her help and support in our time of need!"
We responded:
"Thank you so much for your fantastic 5-star review! I’m incredibly proud of Sarah and the exceptional service she provides. It’s wonderful to hear that she went above and beyond to assist you and kept you informed throughout the process. At my agency, we believe in supporting our clients during their times of need, and I’m glad that Sarah was able to make a positive impact on your experience. Your gratitude means the world to us! If you ever need anything else, please don’t hesitate to reach out. We’re always here to help! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
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Redwood Pipe & Drain, INC. Michael Miranda

June 10, 2025

5  out of  5
rating by Redwood Pipe & Drain, INC. Michael Miranda
"I've been working with Lydia Harville agent with State Farm for all my insurance needs, and I couldn't be more satisfied. Her team (esp. Maryann) is consistently responsive, professional and genuinely friendly Whether I need proof of insurance or have questions about one of my many policies, they're always quick to help and make the process easy. As a business owner in the plumbing industry, it's incredibly valuable to have an insurance agent I can count on. Lydia and her team especially Maryann are a vital part of keeping our operations running smoothy!"
We responded:
"Thank you so much for your wonderful 5-star review! I’m thrilled to hear that you’ve had such a positive experience working with me and my team, especially Maryann. We strive to provide responsive and professional service, and it’s rewarding to know that we’ve been able to support you and your business in the plumbing industry. Your trust means a lot to us, and we’re here to ensure that all your insurance needs are met with ease and efficiency. If you ever have more questions or need assistance, don’t hesitate to reach out. We’re always here to help! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
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Liam N

June 6, 2025

5  out of  5
rating by Liam N
"Wonderful office. Asia provided excellent advice and was lovely to talk with. She was able to explain the coverages to me in a way I could understand. I highly recommend her."
We responded:
"Thank you so much for your fantastic review! I’m delighted to hear that Asia was able to provide you with excellent advice and that you found her explanations clear and helpful. We pride ourselves on having a team that truly cares about our clients, and it’s wonderful to know that Asia made a positive impression on you. - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
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Howard Malcolm

June 6, 2025

5  out of  5
rating by Howard Malcolm
"Colin Haentjins an agent with State Farm in Capitola spent time with us yesterday reviewing the multiple policies we have, updating pertinent information about our home and auto coverage. His input and professional advice was greatly appreciated by my wife and I.Lydia has done a wonderful job in selecting knowledgable staff such as Colin to assist clients in finding the best and most valuable insurance . I highly recommend Colin and Lydia's office for anyone's insurance needs."
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! I’m thrilled to hear that Colin was able to provide you and your wife with the attentive service and professional advice you needed while reviewing your home and car insurance! At my office, I strive to create a knowledgeable and supportive team, and it's wonderful to know that Colin’s efforts have made a positive impact. Your recommendation means the world to us, and we’re here to assist with all your insurance needs whenever you need us. - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
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M C

May 28, 2025

5  out of  5
rating by M C
"I recently spoke with Janet regarding my car insurance, and I’m very pleased with how the conversation went. She was incredibly helpful in guiding me through the options and answering all my questions. Janet made sure to address every concern I had and helped me find a plan that was not only what I needed but also exactly what I was looking for. It was a productive and smooth conversation, and I really appreciated her support. Great experience overall!"
We responded:
"Thank you so much for your glowing review! I’m delighted to hear about your positive experience with Janet. It’s wonderful to know that she was able to guide you through your car insurance options and address all of your concerns effectively. We strive to provide our clients with the support they need, and it’s gratifying to hear that Janet made your conversation both productive and smooth. - Lydia Harville, State Farm Insurance, Santa Cruz CA "
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Dianna Glidden

May 27, 2025

5  out of  5
rating by Dianna Glidden
"Colin at Lydia Harville's State Farm office in Santa Cruz, CA was excellent in helping me with research and patience"
We responded:
"Hello Dianna! Thank you so much for your kind words and for taking the time to leave such a wonderful review! I’m thrilled to hear that Colin provided you with excellent service and was able to assist you with your research. At Lydia Harville's State Farm office, we pride ourselves on our commitment to our customers, and it’s great to know that Colin’s patience and expertise made a positive impact on your experience. - Lydia Harville, State Farm Agent, Santa Cruz, CA"
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Jin Xu

May 20, 2025

5  out of  5
rating by Jin Xu
"Agent Colin was very friendly, knowledgeable, and helpful in getting my set up for a new insurance policy and find the best rate possible."
We responded:
"Thank you for taking the time to leave such a fantastic review! I'm delighted to hear that Colin was able to assist you in setting up your new car insurance policy and helped you find the best rate. We pride ourselves on providing friendly and knowledgeable service. If you have any further questions or need assistance in the future, please feel free to reach out. We're here to help! Thank you once again for your kind words and for choosing our agency for your insurance needs. – Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA "
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Joe Gallo

May 19, 2025

5  out of  5
rating by Joe Gallo
"I’ve been a long time customer of State Farm, over 30 years. I’ve seen my policies move from one agent to another three times due to retirement. Lydia Harville has been my agent of record for several years now and I could not be happier with the service. My latest call I spoke to Elle and the service was friendly, helpful, and my request was handled promptly with no fuss. I highly recommend Lydia’s office for your insurance needs."
We responded:
"Thank you so much for your wonderful review, Joe! I truly appreciate your loyalty to State Farm and my office over the past 30 years. I am thrilled to hear that you've had such a positive experience with my agency! It's always our goal to provide exceptional service, and I'm glad that Elena was able to assist you promptly and with a friendly touch. Your recommendation means the world to us, and we are committed to maintaining the high standards you've come to expect. If you ever have any questions or need further assistance, please don’t hesitate to reach out. Thank you once again for your kind words! - Lydia Harville, State Farm Agent, Santa Cruz, CA"
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rflocks

May 13, 2025

5  out of  5
rating by rflocks
"Collin was very helpful in efficiently and timely communicating important matters regarding the transfer of my son’s account to the office of Lydia Harville and also explaining important matters regarding our own coverage. His assistance is greatly appreciated."
We responded:
"Thank you so much for your kind words! I’m thrilled to hear that Colin provided you with the efficient and timely communication you needed regarding your son's car insurance'. We always strive to ensure our clients feel supported and informed, and it’s wonderful to know that Colin was able to assist you with your coverage as well. We appreciate your business! If you need anything further, please don't hesitate to reach out. - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA "
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Peter Spofford

May 9, 2025

5  out of  5
rating by Peter Spofford
"I met this past week with Colin Haentjens, an account rep. in Lydia Harville's State Farm office to review our various insurance policies and make some changes where needed. I found Colin to be professional, thoughtful and very comfortable to work with. He was, in a word, terrific!"
We responded:
"Hi Peter, thank you so much for taking the time to share your experience! I'm thrilled to hear that Colin provided such thoughtful service—he's such a wonderful part of our team. We’re grateful for the opportunity to help with your insurance needs and appreciate your work with our office. If you ever have more questions or need anything, don’t hesitate to reach out! -Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
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Jeffrey Evans

May 6, 2025

5  out of  5
rating by Jeffrey Evans
"Big thanks to Lydia for facilitating replacement of my missing insurance card. In 3 minutes!!!"
We responded:
"Thank you so much for your wonderful five-star review! I'm glad that I could assist you with replacing your missing insurance card so quickly. Providing excellent service is my top priority, and I'm glad I could make the process easy for you. If you need anything else in the future, please don’t hesitate to reach out! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
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Tim Buonagurio

April 30, 2025

5  out of  5
rating by Tim Buonagurio
"Janet is always so nice with a smile and just a great person and she is extremely pro professional and so easy to work with . 5 stars"
We responded:
"Thank you so much for your fantastic five-star review! I’m delighted to hear such kind words about Janet—she truly is an incredible part of our team. We strive to create a positive and professional experience for all our clients, and it’s wonderful to know that you felt that during your interaction. If there’s anything else we can do for you, please don’t hesitate to reach out! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
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Bela Diaz

April 29, 2025

5  out of  5
rating by Bela Diaz
"Lydia your Assistant Sarah went over and above A+ service in helping me adjust my auto insurance policy and lowering my rate! I am very grateful and and happy to continue my State Farm policies with the security of having the very best service!"
We responded:
"Thank you so much for your kind words! I'm thrilled to hear that Sarah was able to assist you effectively in adjusting your auto insurance policy and securing a lower rate. At State Farm, we pride ourselves on providing exceptional service, and it's wonderful to know that Sarah exemplified that commitment. Your satisfaction is our top priority, and we're grateful to have you as part of the Lydia Harville State Farm family. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! - Lydia Harville, State Farm Agent, Santa Cruz, CA"
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Kathleen Newman

April 25, 2025

5  out of  5
rating by Kathleen Newman
"Wonderil"
We responded:
"Thank you so much for your review, Kathleen! I truly appreciate that you took the time to let us know you were happy with your experience with my office. I appreciate your business! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
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Deanna Young

April 24, 2025

5  out of  5
rating by Deanna Young
"Lydia and her team go the extra mile for their clients! Sarah was online with me to claims regarding some issues - not only did Sarah stay for the ENTIRE call but made sure Claims had everything in order for a smooth repair. THIS is why we went to Lydia and her team! Customer service first!"
We responded:
"Thank you so much for your fantastic review, Deanna! I’m thrilled to hear about your positive experience with Sarah and our team. We always strive to provide exceptional service and ensure that our clients feel supported every step of the way. Your recognition of Sarah's dedication to your claims process truly means a lot to us. - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA We appreciate your trust in us and are here to help whenever you need. Looking forward to serving you again!"
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Mark Perry

April 21, 2025

5  out of  5
rating by Mark Perry
"Colin was a huge help in lowering my annual car insurance bill. He took the time to review my current policy, explained where I was overpaying, and found a better plan that still gives me the coverage I need. Thanks to his guidance, I’m now saving money every year—couldn’t be happier with the outcome!"
We responded:
"Thank you so much for sharing, Mark ! We're thrilled to hear that Colin was able to help you save on your car insurance while ensuring you still had the right coverage. We always aim to provide personalized service to help our clients get the best value, and it's great to know that Colin's efforts made a difference for you. If you ever have any more questions or need further assistance, don't hesitate to reach out. We're here to help! - Lydia Harville, State Farm Agent, Santa Cruz, CA"
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Marissa Stout

April 15, 2025

5  out of  5
rating by Marissa Stout
"I called Lydia's office today and talked with Colin and he was very helpful. I definitely would recommend this office if you're looking for insurance. Ann/Marissa"
We responded:
"Thank you so much, Ann and Marissa! We’re glad you had a great experience with Colin—he’s always happy to help and make the process as smooth as possible. Your recommendation truly means a lot to us. If you ever need anything in the future, please don’t hesitate to reach out. We’re always here for you! - Lydia Harville, State Farm Agent, Santa Cruz, CA"
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Geoff Eaton

April 15, 2025

5  out of  5
rating by Geoff Eaton
"Sarah is always super pleasant to talk with and extremely helpful. She's a real credit to the community."
We responded:
"Thank you for the kind words, Geoff! We’re thrilled to hear that Sarah made such a positive impression. She goes above and beyond for everyone she helps, and we’re lucky to have her as part of the team. We'll be sure to pass along your appreciation—your feedback means a lot! - Lydia Harville, State Farm Agent, Santa Cruz, CA"