Reviews
State Farm® Agent Lydia Harville
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Gina Halferty
September 28, 2026
"It was such a pleasure working with Aurora today, she was so prompt and responsive!"
"Thank you so much, Gina! We’re so glad Aurora was able to provide prompt and responsive service. We truly appreciate you taking the time to leave us a 5-star review and appreciate your business!
Lydia Harville, State Farm Insurance Agent, Santa Cruz CA - Providing Insurance and Financial Services"
Tony
September 25, 2026
"Thank you soo much Aurora for helping me. She was very patient and attentive to my needs. I appreciate the support and I’m happy that we could do business!"
"Thank you so much, Tony! We’re thrilled to hear Aurora was patient, attentive, and made sure you felt supported throughout the process. We truly appreciate your business and are so glad to have you with our office!
Lydia Harville, State Farm Insurance Agent, Santa Cruz CA - Providing Insurance and Financial Services"
Nathan Rupe
September 22, 2026
"Aurora is great! She's always super helpful to me and very kind. I definitely recommend this office!"
"Thank you so much, Nathan! We’re so glad to hear Aurora has been consistently helpful and kind. She’s a wonderful part of our team, and we’ll be sure to share your kind words with her. We truly appreciate your recommendation and your trust in our office! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
John Distefano
September 22, 2026
"Lydia and her team provde great customer service and support. They are always just one phone call away and it is nice to always get a live human on the other end of the phone."
"Thank you so much, John! We really appreciate your kind words. Providing friendly, personal service and making sure you can reach a real person when you need us is incredibly important to our entire team. Thank you for trusting us with your car insurance—we truly appreciate your business! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
Tony Akin
September 21, 2026
"Araora was very helpful with all of my insurance needs. I have 3 vehicles, 1 motorcycle, 1 RV, and homeowners insurance with State Farm, so this is very valuable information she helped me with."
"Thank you so much for the 5-star review, Tony! We’re glad to hear Aurora was able to help you with all of your insurance needs. With multiple vehicles, a motorcycle, RV, and homeowners insurance, there can be a lot to keep track of, and we’re happy to help make it easier. We truly appreciate your trust in our office and State Farm! - Lydia Harville, State Farm Insurance Agent, Santa Cruz CA - Providing Insurance and Financial Services"
Neal Adams
September 21, 2026
"they’ve been my insurance agent for almost 30 years—they’re the best…nice people and great service…can’t recommend them enough"
"Neal, thank you so much for the wonderful 5-star review and for trusting our office with your property and car insurance needs for nearly 30 years! Your loyalty and recommendation mean so much to our entire team. It’s been a privilege to serve you over the years, and we look forward to continuing to provide you with the great service you deserve! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
Bethany Davis
September 21, 2026
"Great office to work with... Aurora is the best!"
"Thank you so much, Bethany! We’re so glad you’ve had a great experience with our office. Aurora is a wonderful part of our team, and we’ll make sure she sees your kind words. We really appreciate the 5-star review and your support!
Lydia Harville, State Farm Insurance Agent, Santa Cruz CA - Providing Insurance and Financial Services"
Connie Elmer
September 21, 2026
"Aurora Owens is the best, knowledgeable person I know with State Farm. We’re very thankful we’ve had our experiences with her. We love our State Farm and we love, Aurora."
"Thank you so much, Connie! We’re thrilled to hear how much you enjoy working with Aurora. She is a wonderful part of our team, and we’re lucky to have her! We truly appreciate your kind words, your trust in our office, and the opportunity to help with your insurance needs. Thank you for choosing our State Farm office! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
Koya
September 21, 2026
"Aurora was amazing, helped me figure everything out and was very pleasant to speak to!"
"Thank you so much, Koya! We’re so glad Aurora was able to make everything easy to understand and provide such a great experience. We really appreciate your kind words and your trust in our office. Thank you for choosing Lydia Harville’s State Farm office! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
Dara reil
September 18, 2026
"Love the people in this office! 💙"
"Thank you so much, Dara! 💙 We truly appreciate your kind words. We’re lucky to have such a wonderful team, and it means a lot to know you enjoy working with us. Thank you for choosing our State Farm office! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
Ashley Noll
September 18, 2026
"LOVE this office!! I worked with Aurora. She takes the time to listen and makes you feel like you’re truly being taken care of. You can tell she truly cares about her customers. I highly recommend this office and if you can work with Aurora you’ll be in the best hands!"
"Thank you so much, Ashley! We’re thrilled to hear about your experience with Aurora. She truly cares about taking the time to listen and make sure our customers feel well taken care of, and we’re so lucky to have her on our team. 💙 Thank you for your kind words, your recommendation, and for choosing our State Farm office! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
Brandon R.
September 18, 2026
"Aurora is always so helpful and professional. And Lydia … she is the bomb.com. If you need an agent in CA she’s the one!"
"Thank you so much, Brandon! Your review definitely made us smile. We’re so glad Aurora has been helpful and professional, and I’ll happily accept “the bomb.com” as a compliment! We truly appreciate your support, your trust in our team, and the great recommendation.
Lydia Harville, State Farm Insurance Agent, Santa Cruz CA - Providing Insurance and Financial Services"
Ray c
September 18, 2026
"I am extremely grateful to have the people in this office in my corner. My most recent interaction was with Aurora and despite being new to the office, she was very professional and helpful in answering my questions."
"Thank you so much, Ray! It means a lot to hear that you feel like our team is in your corner—that’s exactly what we strive for. We’re also so glad you had a great experience with Aurora. She’s a wonderful addition to our team, and we’ll be sure to share your kind words with her. Thank you for trusting our State Farm office with your insurance needs! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
Ereana Reil
September 18, 2026
"I love this office!! A huge thank you to everyone who works here and especially to Aurora. She listens and eases the typically confusing process of talking about insurance. I will move my policies to any office Aurora works for."
"Thank you so much, Ereana! 💙 We love hearing that Aurora made talking about insurance feel easier and less confusing. Taking the time to listen and help our customers feel comfortable and confident is so important to us. We’re very lucky to have Aurora on our team, and your incredibly kind words will mean so much to her. Thank you for trusting and supporting our State Farm office! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
Woodruff Owens
September 17, 2026
"Never in our lives have we had such a comfortable and pleasant experience dealing with an agent for an insurance agency as we have here with Aurora Owens with your office - and for that we are very grateful. She makes it easy and even enjoyable to do business with you. Thanks very much 🙏🏼"
"Thank you so much, Woodruff! What a wonderful compliment to Aurora and our office. We’re so glad she has made your experience with insurance feel comfortable, easy, and even enjoyable! Aurora genuinely cares about the people she helps, and we’re very fortunate to have her on our team. Thank you for your trust, your kind words, and for choosing our State Farm office! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
carol childers
September 17, 2026
"I so appreciate all the staff in Lydia's office.They are so knowledgeable, attentive and patient!"
"Thank you so much, Carol! We truly appreciate your kind words about our team. Providing knowledgeable, attentive, and patient service is incredibly important to us, and we’re so glad that has been your experience with our office. Thank you for your continued trust and for taking the time to leave us such a thoughtful review! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
damien roberson
September 17, 2026
"I had such a great experience with Aurora! She was friendly, professional, and incredibly helpful. You can tell she genuinely cares about customers. I would definitely recommend her to anyone looking for great service!"
"Thank you so much, Damien! We’re thrilled to hear you had such a great experience with Aurora. Her genuine care for our customers and commitment to providing friendly, helpful service make her a wonderful addition to our team. We’ll be sure to share your kind words with her! Thank you for your recommendation and for choosing our State Farm office! - Lydia Harville, State Farm Insurance Agent, Santa Cruz CA"
Moses Nelson
September 17, 2026
"Aurora is great"
"Thank you, Moses! We agree—Aurora is a great addition to our team! We’re glad you had a positive experience with her, and we really appreciate you taking the time to leave us a five-star review. - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
Natasha Holcomb
September 16, 2026
"Aurora is great and help me so much!!"
"Thank you so much, Natasha! We’re so glad Aurora was able to help and that you had a great experience with her. We’re very fortunate to have her on our team. Thank you for taking the time to share your kind words and for choosing our State Farm office! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
dara jameson
September 16, 2026
"I had an issue with my bill and when I called the office, I was definitely feeling upset. I spoke with someone who was very polite and helpful."
"Thank you for taking the time to share your experience, Dara. We understand how frustrating billing issues can be, and we’re glad our team was able to assist you in a polite and helpful way. We always want our customers to feel supported, especially when something isn’t going as expected.
If there is anything further we can do to help resolve the billing issue or improve your experience with our office, please don’t hesitate to reach out. We truly value your business and would appreciate the opportunity to make sure everything is taken care of for you.
Lydia Harville, State Farm Insurance Agent, Santa Cruz CA - Providing Insurance and Financial Services"
Becky Levine
September 15, 2026
"Lydia Harville has been our State Farm Agent for several years now, and I can't say enough good things about her. We live in the mountains, and we found Lydia when our homeowner's insurance company decided not to renew our policy. Lydia moved us easily to State Farm and then, when THEY stopped renewals, talked us through the whole process of getting covered by the California Fair Plan for our fire insurance and the State Farm supplement to cover the rest of our homeowners insurance. As miserable and expensive as this whole situation has been, Lydia has been a joy to work with--she answers every question we have, and I have complete trust in her as our agent. If you're looking for a new insurance agent, you should definitely reach out to Lydia!"
"Becky, thank you so much for such a thoughtful and kind review. It truly means a lot to me that you’ve trusted me to help guide you through such a challenging homeowners insurance environment. I know how frustrating and stressful the changes in California have been, especially for those living in mountain and wildfire-prone areas, so I’m grateful I could help make the process a little easier to navigate.
I sincerely appreciate your continued trust, your kind words, and the opportunity to be your State Farm agent. It’s a privilege to work with you, and I’m always here whenever you need me! — Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
Tannia Cardenas
September 11, 2026
"Des was great! Thank you for helping me today with my account."
"Thank you so much, Tannia! We’re happy to hear Desiree was able to help you and provide a great experience. We truly appreciate your 5-star review and the opportunity to assist you! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
John David Mark
September 10, 2026
"excellent service and knowledge"
"Thank you, John! We’re so glad you had a great experience with our team and found our service knowledgeable and helpful. We truly appreciate your business and the opportunity to help with your car insurance needs! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
Joe Gallo
September 9, 2026
"I’ve been a long time customer of State Farm, over 30 years. I’ve seen my policies move from one agent to another three times due to retirement. Lydia Harville has been my agent of record for several years now and I could not be happier with the service.
My latest call I spoke to Mary Anne and the service was friendly, helpful, and my request was handled promptly with no fuss. She noticed I was not getting the benefits of some of the applicable discounts, promptly added them, and requested a retroactive refund.
I highly recommend Lydia’s office for your insurance needs."
"Joe, thank you so much for your kind review and for your loyalty to State Farm for over 30 years! We’re thrilled to hear that Maryann provided friendly, helpful service and was able to identify additional discounts for your car insurance. We truly appreciate your continued confidence in our office and your recommendation. It’s a pleasure having you with us! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
Lisa Norelli
September 3, 2026
"Colin at State Farm is awesome! He checked in to make sure my insurance coverage is complete and that I’m getting all my discounts!"
"Thank you so much, Lisa! We’re so glad Colin was able to review your car insurance coverage, make sure everything was in order, and check that you’re receiving the discounts available to you. We truly appreciate the 5-star review and your kind words about our team! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"