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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Zachary Garner

August 19, 2025

5  out of  5
rating by Zachary Garner
"Super helpful and relational. 10/10"
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Jim Morell

August 14, 2025

5  out of  5
rating by Jim Morell
"Thanks for the help over there at the 41st office! Sarah was able to work out some of the technical issues online. Jim Morell"
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Keyla Marrroquin

August 8, 2025

5  out of  5
rating by Keyla Marrroquin
"After I was looking for home insurance coverage, I stopped at State Farm in 41st Ave, I was greeted by Maryann Stone, who immediately helped me and was able to find the perfect insurance for my new home. She did not hesitate to stay late and explain all the details until I as satisfied with the terms. I highly recommend and appreciate her help and knowledge, well done Maryann!!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Maryann provided you with exceptional service and found the perfect home insurance coverage for you. She truly goes above and beyond to ensure our clients feel confident and informed. We appreciate your recommendation and kind words. Welcome to the State Farm family, and please don’t hesitate to reach out if you need anything else! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
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Leslie Viall

August 7, 2025

5  out of  5
rating by Leslie Viall
"Sarah was thorough and helpful. She researched options particular to my policy, provided clear information, and listened to and addressed all of my questions and concerns. The result was a choice that reduced my premium. I look forward to working with her in the future."
We responded:
"Thank you so much for your kind words! I'm delighted to hear that Sarah was able to provide thorough and helpful service, and that she found options to reduce your car insurance premium. We’re committed to making sure our clients feel informed and confident in their coverage. We look forward to continuing to work with you in the future! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
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Javier Ponce

August 5, 2025

5  out of  5
rating by Javier Ponce
"Sarah has great customer Service and found me the best deal possible thank you so much for your time Sarah!"
We responded:
"Thank you for your wonderful review! I’m so glad to hear that Sarah provided excellent customer service and helped you find the best deals for your vehicle and renter’s insurance. We truly appreciate your trust and look forward to assisting you again in the future! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
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Jeff Coddington

August 5, 2025

5  out of  5
rating by Jeff Coddington
"Have had great experiences working with Lydia Harville's Team... Colin, Sarah, Maryann, and Janet provide excellent service and are outstanding to work with, thank you Colin, Sarah, Maryann, and Janet!"
We responded:
"Thank you so much for your kind words and continued trust in our team! I’m proud of Colin, Sarah, Maryann, and Janet for providing excellent service and making your experience a positive one. We truly appreciate your support and look forward to assisting you anytime you need us! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
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Kazz Endo

August 1, 2025

5  out of  5
rating by Kazz Endo
"State Farm ROCKS! Local rep Lydia and her staff Sarah (who is handling my current case), as well as the adjuster Amee has been super helpful and quick to react to my request. They all understand my situation very well. Sarah checks up on us in an appropriate intervals to see if we have any concerns. If there is a concern on our part, she is quick to act and keeps things moving along and addresses any concerns. Stat Farm's electronic payment system works very well too. I submit invoice or any expense report and it's approved within few hours and the funds are transferred (ACH) to my account in couple of days. I understand that other form of reimbursement such as credit cards or PayPal, funds are available almost immediately. The project is not completed yet, but so far, GREAT!"
We responded:
"Thank you so much for your fantastic review! I’m thrilled to hear that Sarah, your claim rep Amee, and the entire team have been attentive and responsive throughout your claim experience. We always strive to understand each client’s unique situation and provide timely support. It’s great to know our electronic payment system is working smoothly for you as well. We look forward to continuing to assist you until your project is fully completed—please don’t hesitate to reach out if you need anything! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
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Mike Drust

July 30, 2025

5  out of  5
rating by Mike Drust
"The best experience ever! I’ve always enjoyed quality service from my agent but this company has gone above and beyond my high expectations. Colin has excellent communication skills, easy to work with, answered all of my questions and I never felt like I was taking their time. The prices are great and I honestly couldn’t be more impressed."
We responded:
"Thank you so much for your wonderful feedback! I’m delighted to hear that Colin provided you with exceptional service and made the experience so positive. We always strive to exceed expectations and make sure our clients feel valued and well-informed. Your kind words mean a lot to us, and we look forward to continuing to serve you! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
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Dylan Salgado

July 23, 2025

5  out of  5
rating by Dylan Salgado
"To be honest where do I start!? Lydia Harvilles team/firm is the best I have been doing business with them for a while now and I’m just beyond satisfied to be part of the Statefarm community ,from all the staff to the services I been provided I have absolutely no regrets ! Just like you I been with various insurance companies , regardless of the payments and or customer service I have received , I can confidently say there is no company like State Farm and to be honest Lydia’s team gave me more than enough care, attention , reliability and of course all the confirmation to not only stay with them but to also recommend all I come in contact with to this firm !! Now without there amazing team it wouldn’t be possible COLIN , MARYANN , AND OF COURSE THE BEST , MS . ASIA . Whenever I have any concerns, troubles or even life changing events happen in my life they have all helped me , been there , and treated me with the up most respect ! Colin and Mrs Mary Ann were always the first for me to request and will always be the ones I can count on when I need help , but absolutely no one compares to MS. Asia after receiving help from her I truly can say she is my go too , we all dislike paying for insurance, and or unexpected increases sometimes , but when you have someone like Asia who is just good at her job but truly cares about whomever she is talking to/ helping out , you not only feel comfortable and protected with the service you pay for but you will feel secure , cared for and happy to make you future payments . Asia deserves not only a raise, but I truly hope she receives more just a few good reviews she really is a outstanding, caring and dependable person who wants to hear every customer out with all and every comment, concern , and problem that needs to be addressed . So to summarize this review i will continue to stick with State Farm for as long as they continue to have my back. To Lydia , her team , Colin , Mary Ann and of course Asia thank you all ! You guys are the best !"
We responded:
"Thank you so much for this incredibly thoughtful and heartfelt review! It truly means the world to me and the entire team to know that our hard work and dedication have made such a positive impact on your experience. We’re so grateful to have you as part of the Lydia Harville State Farm family. I will be sure to share your kind words with Colin, Maryann, and especially Asia — she will be thrilled to hear how much you appreciate her care and commitment. Providing you with reliable service and genuine support through life’s changes is exactly what we strive for every day. Thank you again for your loyalty and trust. We look forward to continuing to taking great care of all your insurance needs! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
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Carmen Burnell

July 22, 2025

5  out of  5
rating by Carmen Burnell
"You guys are the best"
We responded:
"Thank you so much for the 5-star review! We're delighted to hear you had a great experience. Your support means a lot to us, and we look forward to helping with your car insurance needs for years to come! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
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Jose Salazar

July 22, 2025

5  out of  5
rating by Jose Salazar
"Best service Colin agent and best customer service I could get very respectful even due to my frustration was very professional I appreciate everything you guys have done amazing agents"
We responded:
"Thank you so much for your kind words! I’m thrilled to hear that Colin and our team were able to provide you with respectful and professional service, even during a frustrating time. We truly appreciate your recognition and are committed to continuing to deliver the best experience possible. Your satisfaction means the world to us! If you ever need anything else on your car insurance, don’t hesitate to reach out. - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
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Janice and Rick Allan

July 18, 2025

5  out of  5
rating by Janice and Rick Allan
"We met with Colin last week and reviewed all our insurance policies. He was very thorough and easy to talk to. His knowledge and professionalism made us feel very comfortable with our insurance coverages. Thanks for all the help!"
We responded:
"Thank you so much for your kind words! I'm thrilled to hear that Colin provided you with thorough and professional service, making you feel comfortable with your insurance coverage. We truly appreciate your trust and look forward to continuing to support you with all your insurance needs. - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
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Christopher Kressman

July 14, 2025

5  out of  5
rating by Christopher Kressman
"Colin was polite, professional, and knowledgeable, about my policy. He offered to give me more information on details of my policy and suggested possible upgrades without being too aggressive."
We responded:
"Thank you so much for your kind words! I’m thrilled to hear that Colin provided you with knowledgeable and professional service while respecting your preferences. We always strive to offer helpful information and options without any pressure. Your feedback means a lot to us! If you ever have any questions or need further assistance, please don’t hesitate to reach out. - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
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Scott

July 11, 2025

5  out of  5
rating by Scott
"Call Linda harvill State Farm office had a little problem talk to Asia and my little problem was sorted out lickety split what a great office and great Insurance Company thank you Asia"
We responded:
"Thank you for the wonderful review recommending our services to others, Scott! We truly appreciate your feedback and kind words recognizing Mary Ann's efforts to go the extra mile to assist you with any of your insurance needs! Your kind words make our day! We are honored to have earned your trust and we look forward to providing you with the customer service that you deserve for many years to come!"
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Loreé Trkulja

July 8, 2025

5  out of  5
rating by Loreé Trkulja
"Colin was easy to work with, knowledgeable and accommodating for my fairly unusual vehicle insurance situation. He calculated various coverage amounts and prices for me, and helped me decide what options were best for what I needed. Highly recommend! Thanks, Colin!"
We responded:
"Thank you so much for your wonderful review! I’m delighted to hear that Colin was able to assist you so effectively with your unique car insurance needs. We’re proud to have him on our team, and it’s great to know he made the process smooth and tailored just for you. Your recommendation means a lot to us! If you ever need anything else, please don’t hesitate to reach out. - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
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Ariel Patterson

July 7, 2025

5  out of  5
rating by Ariel Patterson
"Great experience getting car insurance from Lydia. She was very friendly, helpful, and honest and didn’t try to push anything I didn’t want (which I’ve had insurance agents do in the past). 10/10."
We responded:
"Thank you so much for your kind words! I’m thrilled to hear you had a positive experience and felt comfortable throughout the process of getting your car insurance set up with my office. Being honest and putting your needs first is always our priority. I truly appreciate your trust and your 10/10 rating means a lot to me! If you ever need anything else, I’m here to help. - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
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Jennifer Wells

July 3, 2025

5  out of  5
rating by Jennifer Wells
"This office is the best State Farm office around, hands down! I have had the opportunity to work with a few over the past few decades and I wouldn’t go anywhere else. Maryann is amazing and fabulous at helping me navigate this crazy time in insurance! She is truly an expert in the field that you can rely on. Recently I’ve had the opportunity to work with Janet and Sarah. Both have go over and beyond to help me. The customer service of this office is far beyond 5 stars! Thanks ladies for always being just a call away!"
We responded:
"Thank you so much for your incredibly kind words! I’m thrilled to hear that Maryann, Janet, and Sarah have been able to provide you with the exceptional service we strive for every day. Our team works hard to make navigating insurance as smooth and stress-free as possible, especially during these challenging times. Your loyalty and trust mean the world to us, and we’re always just a call away whenever you need us. Thanks again for being such a wonderful part of our State Farm family! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
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Debra Daniel

July 2, 2025

5  out of  5
rating by Debra Daniel
"Lydia was extremely helpful in getting the best coverage for me on my vehicle. She was knowledgeable about coverages and more. Knowing I have better coverage helps me have better peace of mind. Thank you Lydia!"
We responded:
"Thank you so much for your kind words! I’m so glad I could help you find the best coverage for your car insurance and provide you with that peace of mind. It’s always my goal to make sure you feel confident and protected. If you ever have any questions or need assistance in the future, don’t hesitate to reach out. Thanks again for trusting myself and my team with your insurance needs! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
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lavada beard

July 1, 2025

5  out of  5
rating by lavada beard
"Great assistance by Sarah. She was very helpful. Everyone in this office is amazing. Great team work which makes it easy to work with them. Nice job guys👍🏾. Keep up the AWESOME work🤙🏾."
We responded:
"Thank you so much for your fantastic review, Lavada! I’m delighted to hear that Sarah and the entire team made your experience smooth and helpful. We truly believe that great teamwork is key to serving our clients well, and your kind words mean a lot to all of us. We’ll definitely keep up the AWESOME work! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
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Michael Enriquez

July 1, 2025

5  out of  5
rating by Michael Enriquez
"I have really enjoyed my customer experience with State farm, the whole team is very helpful and knowledgeable with the services they offer. I have enjoyed all my interactions with Janet, Lydia, Maryann and Elena! This office exemplifies what customer care and quality is all about. 😊😊"
We responded:
"Thank you so much for your kind words! I’m thrilled to hear that you’ve had such a positive experience with our team. Janet, Maryann, Elena, and I truly enjoy working with wonderful clients like you and strive to provide the best customer care possible. Your support means the world to us! We look forward to continuing to serve you. 😊 - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
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Sandi Rechenmacher

June 30, 2025

5  out of  5
rating by Sandi Rechenmacher
"My husband was in an auto accident (away from home) in southern California and couldn't locate the State Farm California Insurance Card in the glovebox. He called me for help. In turn I called Lydia Harville's office and was able to receive a copy of the card within minutes!!! I forwarded the card to my husband via text who was SO THANKFUL for this quick and immediate service. I too can't say enough about how Lydia's office was right there to help out in this difficult situation. GO TEAM at Harville - State Farm Insurance, Santa Cruz, CA!!!"
We responded:
"Thank you so much for your wonderful review! I’m truly sorry to hear about your husband’s accident, but I’m so happy we could be there to help during such a stressful time. Our team is always committed to providing quick and caring support when you need it most. Please don’t hesitate to reach out if you ever need anything else — we’re here for you! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
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Bill Sipple

June 30, 2025

5  out of  5
rating by Bill Sipple
"Mariane is an agent at Harvills state farm office and has been the insurance officer I have ever had. Knowledgable and easy to deal with as all the employees at the office are. Wouldnt go anywere else!!!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Maryann and our entire team have provided you with knowledgeable and friendly service. Your trust means the world to us, and we’re honored to be your insurance home. We look forward to continuing to serve your car and other insurance needs for years to come! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
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Lisa Carlton

June 27, 2025

5  out of  5
rating by Lisa Carlton
"Maryann has taken care of my car insurance and home insurance and my 2 sons insurance for decades. She is like family, someone I trust to take care of us. Love this company."
We responded:
"Thank you so much for your kind words, Lisa! We're truly honored to have been able to support you and your family for so many years. Maryann is a wonderful part of our team, and we're glad she has earned your trust. We appreciate your loyalty and look forward to continuing to take care of your car insurance needs for many more years to come! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
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Dan Sheibley

June 27, 2025

5  out of  5
rating by Dan Sheibley
"Professional and explains in detail all policies"
We responded:
"Thank you for the positive review Dan! We appreciate your business, and always enjoy working with you to assist with your insurance needs."
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Bianca Heredia

June 27, 2025

5  out of  5
rating by Bianca Heredia
"Great customer service."
We responded:
"Thank you so much for your kind words, Bianca! We're thrilled to hear you had a great experience with our service. We appreciate having you as a customer! Anytime you need help with your car insurance, we are here to assist. – Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"