State Farm® Insurance Agent Lydia Harville
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Joan
October 4, 2025
5
out of
5
rating by Joan
"I have worked with Maryanne for decades. She is professional and knowledgeable. I wouldn’t want to have car insurance or home insurance with anyone else. I have appreciated her kindness over time I am always grateful for her assistance."
We responded:
"Thank you so much for your kind words and continued trust over the decades! Maryann truly values building lasting relationships and is committed to providing the best service possible. We’re grateful to have you as a client and look forward to supporting you with your insurance needs for many years to come. - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
Karrie Courneen
October 2, 2025
5
out of
5
rating by Karrie Courneen
"Mary Ann is the consummate professional. She has helped guide me with just about any car crisis I have encountered over the past twenty years! Her attention to details and her follow up skills give me a sense of peace and confidence that my car and my house are in great hands."
We responded:
"Maryann is a superstar, and I love hearing how she's been able to help with your home and car insurance! We look forward to offering you top notch service for years to come."
Frank Busalacchi
September 29, 2025
5
out of
5
rating by Frank Busalacchi
"Every interaction I have had with this insurance agency has been truly excellent. You owe it yourself to be treated the way they treat you! Accurate, helpful - they even helped me save money!"
We responded:
"Thank you for your fantastic review! We're delighted to hear that every interaction with our agency has been excellent and that we could help you save money. Providing accurate, helpful service is our top priority, and your kind words mean a lot to us. We look forward to continuing to serve you with the same dedication for your home and car insurance. - Lydia Harville, State Farm Insurance Agent, Santa Cruz"
Vairagya Evelyn Eiger
September 25, 2025
5
out of
5
rating by Vairagya Evelyn Eiger
"Colin Haentjens was patient, incredibly helpful, and had a wonderful customer-service attitude from start to finish. He walked me through coverage options clearly, never rushed me, and followed up thoughtfully. I also love that this State Farm office is truly local to Santa Cruz—it shows in the care and responsiveness. Five stars!"
We responded:
"Thank you so much for your glowing review! We're thrilled to hear that Colin provided patient, clear, and attentive service throughout your experience. Being a local Santa Cruz office means a lot to us, and we're proud that it shines through in the care and responsiveness we offer. We truly appreciate your five-star rating and look forward to continuing to serve you! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
mandy leathers
September 18, 2025
5
out of
5
rating by mandy leathers
"Maryann was just amazing!!! Made the process of reinstating my insurance so easy and helped me above and beyond with DMV."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Maryann made the process of reinstating your motorcycle insurance easy and provided exceptional support with the DMV. We appreciate your feedback and look forward to assisting you again in the future! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
Abbie Y
September 15, 2025
5
out of
5
rating by Abbie Y
"I called our agent’s office to get clarification on a bill that I just received.Sarah Magdaleno answered my call and did some digging. There had been an endorsement credit that had not been applied to the original amount. That dropped the payment to about $227 down from $591. She saved me a lot of time tracking it down and getting the correct numbers needed. I really appreciate it. Thank you, Sarah. Sincerely, Dori Arthur"
We responded:
"Thank you so much for your kind words, Dori! We're thrilled to hear that Sarah was able to assist you promptly and accurately with your billing question. We pride ourselves on providing excellent customer service, and it's wonderful to know Sarah made the process easier for you. We appreciate your feedback and your trust in us! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
Cynthia Kent-Mills
September 11, 2025
5
out of
5
rating by Cynthia Kent-Mills
"Lydia Harville’s State Farm office is fabulous. Lydia, MaryAnn and Sarah have helped me more than once! Always stellar service."
We responded:
"Thank you so much for your kind words! My entire team is thrilled to hear you’ve had stellar experiences with us for your car and other insurance needs. We appreciate your trust and appreciate having you as our customer! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
Jarl Meagher
September 11, 2025
1
out of
5
rating by Jarl Meagher
"AVOID THIS INCOMPETENT OFFICE! They failed to renew my FEMA flood policy as they had agreed to and the lapse caused the policy to expire. I tried to reactivate the policy, however FEMA will not honor the Annual Increase Cap Discount. My annual premium went up $3,732 because of their incompetence!"
We responded:
"Thank you for sharing your concerns. I understand your frustration and regret the inconvenience this situation has caused. We confirmed that three renewal offers were sent, but your coverage unfortunately lapsed due to payment not being received. FEMA has advised that the premium caps cannot be honored once a policy lapses. While we wish this were within our control, we must follow the rules and guidelines set by FEMA and the National Flood Insurance Program (NFIP). Please feel free to contact me directly if you would like to discuss this further. - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
Lynette Mike
September 9, 2025
5
out of
5
rating by Lynette Mike
"State farm has always been great for me. I used to have Alice, green and she retired and Lydia.Harville is now my agent and I have enjoyed having the staff.Sarah now works for Lydia which is wonderful.She is always great to work with."
We responded:
"Thank you for your wonderful review! We’re glad to hear you’ve had a great experience with our team over the years. I appreciate your kind words and look forward to continuing to provide you with excellent service for your auto insurance. Please don’t hesitate to reach out if you ever need assistance! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
Gina Billington
September 8, 2025
5
out of
5
rating by Gina Billington
"Wonderful Staff and office to work with. Maryanne has always been great. All the staff is very helpful answering any of my questions."
We responded:
"Thank you so much for your kind words! We're delighted to hear that Maryann and our team have been helpful and responsive to your questions. We truly appreciate your support and look forward to continuing to assist you! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
Sabu Shake Jr.
September 8, 2025
5
out of
5
rating by Sabu Shake Jr.
"Lydia Harville, gave excellent service to my insurance needs. She was very efficient and responded quickly. Thank you for your great service. Sabu JR Shake"
We responded:
"Thank you so much for your kind words! I’m thrilled to hear that you were satisfied with my service and that I could assist you with your insurance needs. It was a pleasure working with you, and I appreciate your trust in me. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
Larry Freeman
August 31, 2025
5
out of
5
rating by Larry Freeman
"Just a shoutout to Colin for going the extra mile for me the last couple of days! He took the time to listen, research my issue, and come up with what I think was a very creative solution. Lydia is fortunate to have you working on her team!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Colin went above and beyond to help you. It's great to know his creativity and dedication made a difference. We'll be sure to share your shoutout with him—he's lucky to have amazing clients like you too! Thanks again for taking the time to leave such a thoughtful review. - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
Federick Cardenas
August 29, 2025
5
out of
5
rating by Federick Cardenas
"Great people and great to work with 👍🏻"
We responded:
"Thank you so much for your kind words! It means a lot to me and the team to hear that you enjoyed working with us. We're committed to providing the best experience possible and look forward to continuing to work with you! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
Vanessa Martinez
August 29, 2025
5
out of
5
rating by Vanessa Martinez
"Elena was very pleasant and helpful when answering any questions I had about a case I was involved in and billing statements. She is very attentive and knowledgeable. She is a great asset to the team! Thank you"
We responded:
"Thank you so much for your wonderful feedback! I'm thrilled to hear that Elena provided you with attentive and knowledgeable support. She truly is a valuable member of our team, and I’ll be sure to pass along your kind words. We appreciate your trust and look forward to continuing to assist you! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
Emily Lucy
August 29, 2025
5
out of
5
rating by Emily Lucy
"Colin was extremely helpful and professional. He took the time to ensure we fully understood the different coverage options and provided clear, thoughtful recommendations. We truly appreciated his patience and professionalism throughout the process."
We responded:
"Thank you for your thoughtful review! We're delighted to hear that Colin provided you with clear guidance and took the time to ensure you understood your coverage options for your car insurance. Your appreciation means a lot to us, and we'll be sure to share your kind words with Colin. Thanks again for choosing us! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
Geoff Eaton
August 28, 2025
5
out of
5
rating by Geoff Eaton
"Sarah is always super pleasant to talk with and extremely helpful. She's a real credit to the community."
We responded:
"Thank you for the kind words, Geoff! We’re thrilled to hear that Sarah made such a positive impression. She goes above and beyond for everyone she helps, and we’re lucky to have her as part of the team. We'll be sure to pass along your appreciation—your feedback means a lot! - Lydia Harville, State Farm Agent, Santa Cruz, CA"
Zachary Garner
August 19, 2025
5
out of
5
rating by Zachary Garner
"Super helpful and relational. 10/10"
We responded:
"Thank you so much for the fantastic review! We're thrilled to hear you had a 10/10 experience. We truly appreciate your kind words and look forward to continuing to support you! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
Jim Morell
August 14, 2025
5
out of
5
rating by Jim Morell
"Thanks for the help over there at the 41st office! Sarah was able to work out some of the technical issues online. Jim Morell"
We responded:
"Hi Jim! Thank you so much for your kind words. I'm glad to hear that Sarah was able to assist you with the technical issues at our 41st office. We’re always here to help and appreciate your feedback, and appreciate having you as our customer! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
Keyla Marrroquin
August 8, 2025
5
out of
5
rating by Keyla Marrroquin
"After I was looking for home insurance coverage, I stopped at State Farm in 41st Ave, I was greeted by Maryann Stone, who immediately helped me and was able to find the perfect insurance for my new home. She did not hesitate to stay late and explain all the details until I as satisfied with the terms. I highly recommend and appreciate her help and knowledge, well done Maryann!!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Maryann provided you with exceptional service and found the perfect home insurance coverage for you. She truly goes above and beyond to ensure our clients feel confident and informed. We appreciate your recommendation and kind words. Welcome to the State Farm family, and please don’t hesitate to reach out if you need anything else! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
Leslie Viall
August 7, 2025
5
out of
5
rating by Leslie Viall
"Sarah was thorough and helpful. She researched options particular to my policy, provided clear information, and listened to and addressed all of my questions and concerns. The result was a choice that reduced my premium. I look forward to working with her in the future."
We responded:
"Thank you so much for your kind words! I'm delighted to hear that Sarah was able to provide thorough and helpful service, and that she found options to reduce your car insurance premium. We’re committed to making sure our clients feel informed and confident in their coverage. We look forward to continuing to work with you in the future! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
Javier Ponce
August 5, 2025
5
out of
5
rating by Javier Ponce
"Sarah has great customer Service and found me the best deal possible thank you so much for your time Sarah!"
We responded:
"Thank you for your wonderful review! I’m so glad to hear that Sarah provided excellent customer service and helped you find the best deals for your vehicle and renter’s insurance. We truly appreciate your trust and look forward to assisting you again in the future! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
Jeff Coddington
August 5, 2025
5
out of
5
rating by Jeff Coddington
"Have had great experiences working with Lydia Harville's Team... Colin, Sarah, Maryann, and Janet provide excellent service and are outstanding to work with, thank you Colin, Sarah, Maryann, and Janet!"
We responded:
"Thank you so much for your kind words and continued trust in our team! I’m proud of Colin, Sarah, Maryann, and Janet for providing excellent service and making your experience a positive one. We truly appreciate your support and look forward to assisting you anytime you need us! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
Kazz Endo
August 1, 2025
5
out of
5
rating by Kazz Endo
"State Farm ROCKS! Local rep Lydia and her staff Sarah (who is handling my current case), as well as the adjuster Amee has been super helpful and quick to react to my request. They all understand my situation very well. Sarah checks up on us in an appropriate intervals to see if we have any concerns. If there is a concern on our part, she is quick to act and keeps things moving along and addresses any concerns. Stat Farm's electronic payment system works very well too. I submit invoice or any expense report and it's approved within few hours and the funds are transferred (ACH) to my account in couple of days. I understand that other form of reimbursement such as credit cards or PayPal, funds are available almost immediately. The project is not completed yet, but so far, GREAT!"
We responded:
"Thank you so much for your fantastic review! I’m thrilled to hear that Sarah, your claim rep Amee, and the entire team have been attentive and responsive throughout your claim experience. We always strive to understand each client’s unique situation and provide timely support. It’s great to know our electronic payment system is working smoothly for you as well. We look forward to continuing to assist you until your project is fully completed—please don’t hesitate to reach out if you need anything! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
Mike Drust
July 30, 2025
5
out of
5
rating by Mike Drust
"The best experience ever! I’ve always enjoyed quality service from my agent but this company has gone above and beyond my high expectations. Colin has excellent communication skills, easy to work with, answered all of my questions and I never felt like I was taking their time. The prices are great and I honestly couldn’t be more impressed."
We responded:
"Thank you so much for your wonderful feedback! I’m delighted to hear that Colin provided you with exceptional service and made the experience so positive. We always strive to exceed expectations and make sure our clients feel valued and well-informed. Your kind words mean a lot to us, and we look forward to continuing to serve you! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
Dylan Salgado
July 23, 2025
5
out of
5
rating by Dylan Salgado
"To be honest where do I start!? Lydia Harvilles team/firm is the best I have been doing business with them for a while now and I’m just beyond satisfied to be part of the Statefarm community ,from all the staff to the services I been provided I have absolutely no regrets ! Just like you I been with various insurance companies , regardless of the payments and or customer service I have received , I can confidently say there is no company like State Farm and to be honest Lydia’s team gave me more than enough care, attention , reliability and of course all the confirmation to not only stay with them but to also recommend all I come in contact with to this firm !! Now without there amazing team it wouldn’t be possible COLIN , MARYANN , AND OF COURSE THE BEST , MS . ASIA . Whenever I have any concerns, troubles or even life changing events happen in my life they have all helped me , been there , and treated me with the up most respect ! Colin and Mrs Mary Ann were always the first for me to request and will always be the ones I can count on when I need help , but absolutely no one compares to MS. Asia after receiving help from her I truly can say she is my go too , we all dislike paying for insurance, and or unexpected increases sometimes , but when you have someone like Asia who is just good at her job but truly cares about whomever she is talking to/ helping out , you not only feel comfortable and protected with the service you pay for but you will feel secure , cared for and happy to make you future payments . Asia deserves not only a raise, but I truly hope she receives more just a few good reviews she really is a outstanding, caring and dependable person who wants to hear every customer out with all and every comment, concern , and problem that needs to be addressed . So to summarize this review i will continue to stick with State Farm for as long as they continue to have my back. To Lydia , her team , Colin , Mary Ann and of course Asia thank you all ! You guys are the best !"
We responded:
"Thank you so much for this incredibly thoughtful and heartfelt review! It truly means the world to me and the entire team to know that our hard work and dedication have made such a positive impact on your experience. We’re so grateful to have you as part of the Lydia Harville State Farm family. I will be sure to share your kind words with Colin, Maryann, and especially Asia — she will be thrilled to hear how much you appreciate her care and commitment. Providing you with reliable service and genuine support through life’s changes is exactly what we strive for every day. Thank you again for your loyalty and trust. We look forward to continuing to taking great care of all your insurance needs! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"