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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dawne West

January 21, 2026

5  out of  5
rating by Dawne West
"I love my State Farm agent and staff. We have been with them 35+ yrs. - Fast, efficient & professional."
We responded:
"Thank you so much for your incredible loyalty and kind words! We're honored to have served you and your family for your car, home and life insurance. Providing fast, efficient, and professional service is our top priority, and we're thrilled to hear we've met your expectations across all your insurance needs. We look forward to continuing to support you for many more years to come! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
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Sabu Shake Jr.

January 21, 2026

5  out of  5
rating by Sabu Shake Jr.
"Lydia Harville, gave excellent service to my insurance needs. She was very efficient and responded quickly. Thank you for your great service. Sabu JR Shake"
We responded:
"Thank you so much for your kind words! I’m thrilled to hear that you were satisfied with my service and that I could assist you with your insurance needs. It was a pleasure working with you, and I appreciate your trust in me. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
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Karen Robert

January 15, 2026

5  out of  5
rating by Karen Robert
"Maryann is a joy to work with and has always taken care of my needs."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Maryann has provided you with excellent service and that you’re happy with the price. It’s always our goal to take great care of our clients’ needs. We appreciate your trust and look forward to continuing to assist you with your car insurance! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
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Uriel Paez

January 14, 2026

1  out of  5
rating by Uriel Paez
"So they charged me $500 sumthing I paid my insurance on December 30 now is January 13 n they are trying to charge me $1000+ witch it hasn’t been a whole month plus that’s not what we came down to 🤦🏽‍♂️"
We responded:
"Thank you for sharing your feedback. We sincerely apologize for any confusion or frustration this has caused. Please know that we take your concerns very seriously and would like the opportunity to assist you directly. At your convenience, please contact our office so we can work together to resolve this matter. - Lydia Harville, State Farm Insurance Agent, Santa Cruz CA"
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Joan Osiel Enriquez

January 13, 2026

5  out of  5
rating by Joan Osiel Enriquez
"Sarah, always goes above and beyond as well as for the rest of the team! Thanks!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Sarah and the entire team went above and beyond to assist you. We truly appreciate your support! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
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Curtis Robb

January 8, 2026

5  out of  5
rating by Curtis Robb
"Couldn't be happier with the service, knowledge, and especially the communication from this office. Quick to answer calls, text messages or emails, the level of service is top notch and you'd be hard pressed to find another agency operating at such a high level of competency. Well done!!!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that our service, knowledge, and communication exceeded your expectations. Providing quick and reliable support for your car insurance is our top priority, and your kind words mean a lot to our entire team. We truly appreciate your trust and look forward to continuing to serve your vehicle insurance needs. - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
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Christine Doyle

December 30, 2025

5  out of  5
rating by Christine Doyle
"I highly recommend this State Farm Insurance Agency. They are always very helpful, pleasant, and professional. It's such a nice and amazing surprise to speak with a REAL PERSON when calling Lydia Harville's State Farm office. They even return my phone calls. These days, how rare is that? I had a complicated claim last year involving a car accident. They were such big help getting everything settled and taken care off. They are efficient. Most definitely five stars +++."
We responded:
"Thank you for the great review recognizing Michael's efforts to provide you with friendly, professional and thorough customer care, Christine! It is our pleasure to be able to assist you with any of your insurance needs and we look forward to doing so for many years to come! Thank you for being a part of our agency family!"
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Gabriel Faunce

December 22, 2025

5  out of  5
rating by Gabriel Faunce
"I had the best experience working with Janet. She is absolutely amazing and so sharp that she knew exactly what I needed before I even finished my thought. It honestly felt like she’s known me for years! Service this intuitive is rare. 5 stars!"
We responded:
"Thank you so much for your kind words and 5-star review! We're thrilled to hear that Janet provided such an intuitive and personalized experience for your life insurance needs. She truly cares about understanding each client deeply to offer the best possible solutions. We appreciate your trust and look forward to supporting you for years to come! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
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Joshua Tyndall

December 22, 2025

5  out of  5
rating by Joshua Tyndall
"Sydney was pleasant to work with! She is very knowledgeable!"
We responded:
"Thank you for your kind feedback! We’re glad to hear that Sydney was pleasant to work with and that her knowledge made a positive impact - she's a fantastic part of our team and we are so happy to have her! If you have any questions about life insurance or other services, please feel free to reach out—we’re always here to assist you! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
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Maria Carrillo

December 22, 2025

5  out of  5
rating by Maria Carrillo
"Janet siempre me da el mejor servicio. La recomiendo muchisimo"
We responded:
"¡Muchas gracias por su maravillosa recomendación! Nos alegra saber que Janet siempre le brinda el mejor servicio. Si tiene alguna pregunta sobre seguros de vida o necesita ayuda en el futuro, no dude en contactarnos. ¡Estamos aquí para ayudarle! Thank you so much for your wonderful recommendation! We’re happy to hear that Janet always provides you with the best service. If you have any questions about your life insurance or need assistance in the future, please don’t hesitate to reach out. We’re here to help! Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA "
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Jessica LoPresti

December 19, 2025

5  out of  5
rating by Jessica LoPresti
"Absolutely incredible everyone was so helpful!"
We responded:
"Thank you for the glowing feedback! We’re thrilled to hear everyone was so helpful—our team loves making things easy and enjoyable for you. Can’t wait to assist you again soon! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
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Gabbi Gomez

December 19, 2025

5  out of  5
rating by Gabbi Gomez
"Janet was amazing helping me with my auto insurance claim. She made the process easy and stress-free. Thank you!"
We responded:
"Thank you for the awesome review! Janet is thrilled to hear she made your auto insurance claim feel like a breeze instead of a headache. We’re all about turning stressful moments into smooth rides! Thanks for trusting our office for your car insurance. - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
Profile photo of Tony Gutierrez

Tony Gutierrez

December 19, 2025

5  out of  5
rating by Tony Gutierrez
"I called the office with some questions and had excellent customer service provided to me by Janet; she was super friendly, knowledgeable, and answered all of my questions!"
We responded:
"Thank you for sharing your experience! We’re so happy to hear that Janet provided you with friendly and knowledgeable service and was able to answer all your questions. We’ll be sure to pass along your kind words to her. If you ever need anything else, just give us a call! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
Profile photo of Audrie Thompson

Audrie Thompson

December 18, 2025

5  out of  5
rating by Audrie Thompson
"I had a great experience working with Colin at this State Farm office. He took the time to walk me through all my options while helping me set up my life insurance plan, and made the whole process a breeze. Super friendly, patient, and knowledgeable. Highly recommend!"
We responded:
"Thank you so much for your kind words! We’re delighted to hear that Colin made the life insurance process easy and enjoyable for you. We’ll be sure to pass along your compliments to him. Your recommendation means a lot to us, and we’re always here to help whenever you need! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
Profile photo of Samantha Gilbert

Samantha Gilbert

December 18, 2025

5  out of  5
rating by Samantha Gilbert
"Janet was so helpful and extremely knowledgeable. Forget about Jake, it’s all about Janet from state farm !!"
We responded:
"Thank you so much for the shout-out! We’re thrilled to hear that Janet was so helpful and knowledgeable. We’ll make sure she hears your kind words — looks like Janet’s definitely stealing the spotlight!! If you ever need anything else, we’re here for you! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
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Sandra Evansen

December 18, 2025

5  out of  5
rating by Sandra Evansen
"Great experience especially with the young lady on the phone"
We responded:
"Thank you for your kind words! We’re so glad to hear that Sydney provided you with a great experience over the phone. We’ll be sure to pass along your compliments to her. If you ever need anything else, don’t hesitate to reach out! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
Profile photo of Helen Dillman

Helen Dillman

December 16, 2025

5  out of  5
rating by Helen Dillman
"Collin was great, kind and helpful! Very thorough and knowledgeable. Thank you!"
We responded:
"Thank you for your wonderful feedback! We’re so glad to hear that Colin was kind, helpful, and thorough. We appreciate you taking the time to share your experience! If you ever need anything else, we're here to help. - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
Profile photo of Kevin Walter

Kevin Walter

December 5, 2025

5  out of  5
rating by Kevin Walter
"Colin was very informative, professional, and knowledgeable. Answered my questions on things that looked at. Thank you colin"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Colin was informative, professional, and knowledgeable in addressing your questions. We’ll be sure to pass along your thanks to him! If you need anything else, don’t hesitate to reach out. - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
Profile photo of Kristin Main

Kristin Main

December 1, 2025

5  out of  5
rating by Kristin Main
"I work with multiple insurance offices with different agencies and I can say Lydia's office is the most responsive and professional that we work with. Maryann always calls or emails us right away whenever we have any questions, whether it be about a policy or about billing. I appreciated my experience with them so much on a professional level that I moved several of my personal policies to their office."
We responded:
"Thank you so much for your kind words and thoughtful review! We’re thrilled to hear that Lydia’s office, and especially Maryann, have provided you with responsive and professional service. It means a lot to us that you trust us enough to move your personal policies to our office. We look forward to continuing to support you and your insurance needs! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
Profile photo of Jacob Robert

Jacob Robert

November 19, 2025

5  out of  5
rating by Jacob Robert
"Respond quickly and is helpful"
We responded:
"Thank you for your positive feedback! We're glad to hear that our team was quick to respond and able to assist you. We're always here to help whenever you need us! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
Profile photo of Don Owens

Don Owens

November 18, 2025

5  out of  5
rating by Don Owens
"Really like this office. Colin did a wonderful job helping me understand my plans. He is very professional and easy to talk to. Thank you."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Colin provided you with clear and professional assistance regarding your plans. It's our goal to make every client feel comfortable and well-informed. We appreciate your trust in us for your life, accident, and property insurance needs! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
Profile photo of George Lewis

George Lewis

November 14, 2025

5  out of  5
rating by George Lewis
"Sarah was very helpful, knowledgeable, and courteous. Very positive experience."
We responded:
"Thank you for taking the time to leave feedback on Sarah and her terrific customer service. I’m glad she was able to leave you feeling satisfied with your experience working with us. If you have any questions regarding your car insurance, please feel free to reach out to Sarah or anyone else in the office. Thanks again for the five-stars! -Lydia Harville - State Farm Insurance Agent, Santa Cruz, CA"
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Ann Stout

November 12, 2025

5  out of  5
rating by Ann Stout
"Sarah has been very helpful with some problems I've had with my State Farm policies. She is an asset to your company. Thank you Sarah"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Sarah was able to assist you effectively. She truly is a valuable member of our team, and we appreciate you recognizing her efforts. If you need any further assistance, please don't hesitate to reach out!"
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Danielle Tomaz

November 11, 2025

5  out of  5
rating by Danielle Tomaz
"Colin really took his time with me. It’s a novel experience to have someone spend the time to explain all of the details and options that go in to choosing the car insurance options that work for you. Thanks Colin:)"
We responded:
"Thank you for your thoughtful review! I’m delighted to hear that Colin took the time to thoroughly explain your car insurance options and helped you find the best fit. Providing personalized service is something we truly value. We appreciate your trust and thanks again for choosing us! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"
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Susan Helgeson

November 7, 2025

5  out of  5
rating by Susan Helgeson
"Lydia, save the day when I needed a copy of my car insurance at the DMV they had it to me within a half an hour."
We responded:
"Thank you so much for your wonderful review! I’m so glad I could help you get your car insurance copy quickly when you needed it at the DMV. It’s always my goal to make things as easy and fast as possible for my clients. Please don’t hesitate to reach out if you ever need anything else! - Lydia Harville, State Farm Insurance Agent, Santa Cruz CA"