State Farm® Insurance Agent Lydia Harville

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

J&j Mexico

March 19, 2025

5 out of 5

"La Verda recomiendo mucho State Farm. Por Que son muy amables y te ayudan en todas tus dudas o preguntas Que quieras saver . Y Muchas grasias"

We responded:

"¡Muchas gracias por su maravillosa reseña de 5 estrellas! Apreciamos mucho sus amables palabras sobre nuestro equipo en State Farm. Nuestro objetivo es ofrecer un servicio amigable y útil, y nos alegra saber que pudimos ayudarle con sus preguntas. Si necesita algo en el futuro, no dude en ponerse en contacto con nosotros. ¡Gracias una vez más por su apoyo! Thank you so much for your wonderful 5-star review! We truly appreciate your kind words about our team at State Farm. It’s our goal to provide friendly and helpful service, and we’re glad to hear that we could assist you with your questions. If you ever need anything in the future, please don’t hesitate to reach out. Thank you once again for your support! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"

Stephanie La Baw

March 12, 2025

5 out of 5

"I have to say I loved how personable my first experience with State Farm was, and how it continues to be . A person actually answers the phone when I call, and there is NO waiting on hold having to deal with bot after bot. The associate who handled my case, Collin, was absolutely lovely. He was patient, kind, answered all my questions, and followed through with everything he said he was going to do. He also got me the best rate I have had in years — even with a drivers record that isn’t perfect. I am so thankful to be part of the State Farm family. . Honestly it feels special . Lol"

We responded:

"Thank you so much for your wonderful 5-star review! I’m thrilled to hear about your positive experience with our team, especially with Colin. We strive to provide a personal touch and ensure that every client feels valued and heard, so it warms my heart to know that you felt that way. Welcome to the State Farm family! We truly appreciate your trust in us, and we’re committed to providing you with the best service possible. If you ever need anything or have more questions, don’t hesitate to reach out. - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"

Dean Marston

March 11, 2025

5 out of 5

"Lydia and her team ALWAYS provide excellent service. This past year, after my mother passed, I needed lots of help sorting through and processing various policies. Lydia and her team went above and beyond to help me. BIG Thank You!!"

We responded:

"Thank you so much for your kind words and for taking the time to share your experience! We are all deeply sorry for your loss, and I’m grateful that we could support you during such a difficult time. It means the world to me and my team to know that our efforts made a difference for you. We are always here to help, and your appreciation fuels our commitment to providing excellent service. If you ever need anything else, please don’t hesitate to reach out. - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"

Jean Burton

February 24, 2025

5 out of 5

"I have been with State Farm for over 30years. This office has always been so Professional , Knowledgeable and Available for every phone call or visit I have made .This” team “ is definitely out of the ordinary and spends the time with any question regarding your policies . I have QUALITY service with all these representatives and will stay with State Farm for that reason and for the affordable prices with their policies. Give them a call , for you won’t be Discouraged or Disappointed!"

We responded:

"You have always been a great pleasure to work with Jean. I am so happy to be your agent here in Santa Cruz! My team and I are so happy to hear that you've appreciated our service, and we look forward to working with you for years to come."

james rosen

February 20, 2025

5 out of 5

"My former agent was unreliable with communication, so I switched to Lydia Harville and her colleagues. Now no worry about service; her office is fully staffed and always available. Plus after my first meeting I had refunds in the mail because she found a way to reduce my auto premiums."

We responded:

"Thank you so much for your wonderful review! I'm thrilled to hear that you’ve had a positive experience since switching to my team. We pride ourselves on reliable communication and being here for our clients whenever they need us. I'm especially glad I could help you reduce your auto premiums and get those refunds in the mail quickly! If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. We’re here for you! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"

Laurie Harnden

February 19, 2025

5 out of 5

"Colin was incredibly helpful when I needed some documentation from the prior year! Highly recommend!"

We responded:

"Thank you so much for your kind words! We're thrilled to hear that Colin was able to assist you with your documentation needs. Providing excellent service is our top priority, and it’s wonderful to know that we met your expectations. - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"

Jean Wilson

February 17, 2025

5 out of 5

"Sarah was exceptionally helpful with an ongoing issue. Thank you."

We responded:

"Thank you so much for your kind words! We're thrilled to hear that Sarah was able to assist you effectively. If you have any more questions or need further assistance, feel free to reach out. We appreciate your business with my office! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"

Ellen Ziff

February 12, 2025

5 out of 5

"Colin did an excellent job of helping me with a CEA earthquake insurance form question. He sent me the form and a link to general contractors who can do the assessment the next morning. It's so nice to get great customer service from somebody who is interested in his work and goes the extra mile to help customers."

We responded:

"Thank you so much for your wonderful feedback! We're thrilled to hear that Colin was able to assist you effectively with your CEA earthquake insurance form. It's great to know that his dedication and commitment to customer service made a positive impact on your experience. We strive to go the extra mile for our customers, and it's rewarding to see that reflected in your review. If you have any more questions or need further assistance in the future, please don’t hesitate to reach out! - Lydia Harville - State Farm Insurance Agent, Santa Cruz, CA"

Jenny Grell

January 23, 2025

5 out of 5

"I’ve had a nice experience with this insurance company, Colin, in particular, has been amazing. Over the past few months, he’s been very helpful, patiently answering all my questions and making sure I understand everything. Great customer service and always friendly. Highly recommend!"

We responded:

"Hi Jenny, thank you so much for your review! I am so glad to hear that Colin has made your experience working with us so pleasant, and that he has been able to answer your questions and help you understand everything. We are dedicated to serving Good Neighbors like you. Your recommendation means so much to us! - Lydia Harville - State Farm Insurance Agent, Santa Cruz, CA"

Eric Olsen

January 22, 2025

5 out of 5

"A pleasure to speak today with Elena, your competent, efficient and pleasant service representative."

We responded:

"Thank you so much for your kind words! We're thrilled to hear that you had a great experience speaking with Elena. We strive to provide efficient and friendly service, and it's wonderful to know that she was able to assist you. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We appreciate having you as our customer and we are grateful for your feedback! - Lydia Harville - State Farm Insurance Agent, Santa Cruz, CA"

Darlene Amara

January 17, 2025

5 out of 5

"I have been insured by State Farm since 6/2020. Throughout the years I have always gotten the help I need without any complications! Prices are fair and reasonable. In addition, they have OUTSTANDING customer service. Sarah is my agent and she is lovely. Very helpful and cares about her clients. I would 110% recommend Lydia Harville - State Farm to all my friends and family."

We responded:

"Thank you so much for taking the time to share your positive experience with State Farm and for your kind words about Sarah! We’re thrilled to hear that you have consistently received the help you need and that you find our car insurance prices fair and reasonable. Our team prides itself on providing outstanding customer service, and it's wonderful to know that Sarah has made such a positive impact on your experience. - Lydia Harville - State Farm Insurance Agent, Santa Cruz, CA"

mary Goodfriend

January 3, 2025

5 out of 5

"i received wonderful attention to my problem. My situation was resolved quickly with great kindness."

We responded:

"Mary, thank you so much for your review! I am so thrilled to hear that we were able to help you resolve the issue you were having. Thank you for choosing State Farm! -Lydia"

Nick Brown

December 19, 2024

5 out of 5

"One of the best offices Ive worked with Sara is very helpful she takes her time talking about my policy"

We responded:

"Thank you so much for taking the time to leave this terrific review! I’m glad Sara was so helpful in servicing you. She is truly wonderful to work with! We appreciate your 5-star feedback and hope you give us a call anytime you have a question. -Lydia "

Mike Rodriguez

March 19, 2025

5 out of 5

"Elena was very helpful, patient, and kind in explaining the details of my policies. I had many questions for her, and she took the time to thoroughly educate me and ensure that I was satisfied. Thank you Elena!"

We responded:

"We appreciate the kind words, Mike! We’re glad to hear that Elena was able to assist you with your policies and take the time to answer all your questions. We truly appreciate your support and we’ll be sure to pass along your thanks to Elena. - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"

James Gill

March 15, 2025

5 out of 5

"Quick and helpful service by Elena. Thanks."

We responded:

"Thank you so much for your kind words! We're thrilled to hear that Elena provided you with quick and helpful service. Your satisfaction is our top priority, and we appreciate your support. If you need anything else, don’t hesitate to reach out! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"

L M

March 11, 2025

5 out of 5

"Lydia and her associates are fantastic. I have been with this office for years now and they always provide excellent customer service and advice. I worked with Maryann Stone today, and as always, she was a huge help and a pleasure to work with."

We responded:

"Thank you so much for your wonderful 5-star review! I’m thrilled to hear that you’ve had such positive experiences with our team over the years. It’s our goal to provide excellent customer service and support, and I’m glad to know that Maryann was able to assist you effectively during your recent visit. We truly value your loyalty and trust in us. Your kind words motivate us to keep striving for the best. If there’s anything else we can do for you, please don’t hesitate to reach out! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"

Mary Baginski

March 6, 2025

5 out of 5

"at a difficult period after my husband's passing our agent Lydia and her staff were most helpful, kind and emphatic."

We responded:

"Thank you so much for your heartfelt 5-star review. It warms our hearts to know that my team and I were able to provide you with the support, kindness, and empathy you needed. Your comfort and peace of mind are our top priorities, and we’re grateful that we could assist you when you needed it most. If there’s anything more we can do for you in the future, please don’t hesitate to reach out. - Lydia Harville, State Farm Agent, Santa Cruz, CA"

Sabu Shake Jr.

February 26, 2025

5 out of 5

"Lydia Harville, gave excellent service to my insurance needs. She was very efficient and responded quickly. Thank you for your great service. Sabu JR Shake"

We responded:

"Thank you so much for your kind words! I’m thrilled to hear that you were satisfied with my service and that I could assist you with your insurance needs. It was a pleasure working with you, and I appreciate your trust in me. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"

Eileen Franks

February 22, 2025

5 out of 5

"My husband and I had a phone meeting with Colin Haentjens to review the six auto insurance policies we have with State Farm. Colin was knowledgeable, attentive, and courteous. He had our policy information at his fingertips and answered all of our questions during the phone call. His follow up email was timely and accurate. Great meeting with Colin."

We responded:

"Thank you so much for your kind words, Eileen! I’m so glad to hear that Colin provided you and your husband with a knowledgeable and attentive experience while reviewing your plans. We truly appreciate your thoughtful feedback. If you ever need anything, don’t hesitate to reach out—we’re always here to help! Thank you for your business with my office. - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA "

bucketprettyboy02

February 20, 2025

5 out of 5

"Very helpful"

We responded:

"Thank you for your five-star review! I'm so glad to hear that you found our service helpful. If there's anything more we can do for you or any questions you have, please feel free to reach out. We're here to assist you! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"

James Smith

February 18, 2025

5 out of 5

"Kind and friendly customer service"

We responded:

"I am so delighted to hear you found my team's customer service to be kind and friendly! We are grateful for your business and always strive to provide an excellent experience for our customers. - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"

Tracy Tirrell

February 13, 2025

5 out of 5

"Colin at State Farm gave excellent and prompt service. He was very helpful!"

We responded:

"Thank you for your kind words! We're glad to hear that Colin provided you with excellent and prompt service. We appreciate your feedback and are always here to help if you need anything in the future! - Lydia Harville, State Farm Insurance Agent, Santa Cruz, CA"

Justin Acton

January 27, 2025

5 out of 5

"When it comes to insurance for homes or vehicles, I cannot recommend Lydia and Maryann from this State Farm office highly enough. Insurance is something nobody likes shopping for, and it’s even less fun to use when you need it. However, the level of competence and service provided by this office is truly unparalleled. I’ve been a loyal customer for many years, with various policies ranging from umbrella coverage to personal articles, auto, homeowners, life, and even earthquake insurance. Recently, we faced the challenge of transitioning to the California FAIR Plan for our homeowners insurance. Our situation was complex due to the value of our home and past claims, but Lydia and Maryann went above and beyond. They worked diligently—even on weekends—to ensure that everything was completed on time so we wouldn’t lose coverage. Their dedication and attention to detail were incredible. Unfortunately, we experienced a significant claim due to a severe storm and natural disaster. During this extremely stressful and challenging time, the team from this office advocated tirelessly on our behalf, ensuring we could get back into our home as quickly as possible. Their support and expertise were invaluable, and they made the process much more manageable, which was a tremendous help. I am deeply grateful for the countless hours they invested in helping us and for their proactive approach to reviewing and managing our policies. This office exemplifies what exceptional customer service looks like. If you’re looking for an insurance team that is patient, knowledgeable, dedicated, and genuinely cares, this is the place to go."

We responded:

"Thank you so much for your heartfelt review! We are truly touched by your kind words and grateful for the trust you've placed in myself and Maryann, and our entire team over the years. Insurance can indeed be a daunting process, and we understand how important it is to have a reliable support system during challenging times. We are so glad to hear that we could assist you during your transition to the California FAIR Plan and navigate the complexities of your home insurance situation. Our commitment to our clients extends beyond just providing policies; we strive to ensure that you feel supported every step of the way, especially during stressful moments like severe claims. Your recognition of our team's dedication to advocating for you during the recent storm means the world to us. We always aim to go above and beyond for our clients, and it’s incredibly rewarding to know that our efforts made a difference in your experience. Thank you again for your trust and for recommending our office. You are always an absolutely pleasure to work with, and we always love hearing from you. We are here for you and will continue to provide the high level of service you’ve come to expect. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out! - Lydia Harville - State Farm Insurance Agent, Santa Cruz, CA"

George Lewis

January 14, 2025

5 out of 5

"Sarah was very helpful, knowledgeable, and courteous. Very positive experience."

We responded:

"Thank you for taking the time to leave feedback on Sarah and her terrific customer service. I’m glad she was able to leave you feeling satisfied with your experience working with us. If you have any questions regarding your car insurance, please feel free to reach out to Sarah or anyone else in the office. Thanks again for the five-stars! -Lydia Harville - State Farm Insurance Agent, Santa Cruz, CA"

Gail Fontana

January 8, 2025

5 out of 5

"An agent or assistant is always available to answer my questions. If they must get back to me, they actually do!"

We responded:

"Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with our team. Providing timely and helpful support is our top priority, and it's great to know that our efforts are making a difference for you. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We're here to help! - Lydia Harville - State Farm Insurance Agent, Santa Cruz, CA"