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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nenablanca r

Nenablanca r

November 11, 2024

5  out of  5
rating by Nenablanca r
"Colin is so helpful. Changing companies was a breeze."
We responded:
"Thank you so much for leaving a review! I’m so glad to hear that Colin was so helpful. We strive to make auto insurance easy to understand and to make the process as easy as possible. Thank you for choosing State Farm! -Lydia"
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Wendy Baron

November 6, 2024

5  out of  5
rating by Wendy Baron
"State Farm Insurance Representative Colin Haentjens was so quick to respond to my query, easy and friendly to work with, and I was quickly helped with what I need. I am grateful to our local Santa Cruz State Farm office! Thank you for all you do!"
We responded:
"Wendy, thank you for this great review recognizing our team, especially Colin! We strive to provide you with the great customer care you deserve. We appreciate the wonderful compliment!"
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carlos rubalcaba

October 24, 2024

5  out of  5
rating by carlos rubalcaba
"Fantastic staff work at this office. Helpful at every angle with any question or concern you may have. Communication is excellent and I had help every step of the way during my time of ."
We responded:
"Thank you for leaving us a review, Carlos! I’m so glad to hear that you found my staff helpful and that you are pleased with our work. If there is anything else we can do for you, please feel free to contact my office again! -Lydia"
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Debora Bone

October 18, 2024

5  out of  5
rating by Debora Bone
"Lydia Harville was very helpful today by looking up information for me about Medicare Part D Drug plans even though she does not sell them. I am able to make better decisions about the plan I need."
We responded:
"Thank you for leaving a review, Debora! I am so glad that I could help you with your questions. If there is anything else I can help with, please feel free to reach out to my office and let me know! -Lydia"
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Jocelyn Brown

October 17, 2024

5  out of  5
rating by Jocelyn Brown
"Sarah Magdalena was pleasant to talk to and was able to assist me with my billing issue."
We responded:
"Jocelyn, thank you so much for leaving us a review! I’m delighted to hear that Sarah made your experience working with us so pleasant. Thank you for choosing State Farm! -Lydia"
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Lucy Cruz

October 16, 2024

5  out of  5
rating by Lucy Cruz
"Also making sure the customer gets the most and Best services to there needs as state farm insurance customer"
We responded:
"Lucy, thank you so much for leaving a review! I take pride in my team’s customer service, so it means a lot to know we hit the mark. Thank you for choosing State Farm! -Lydia"
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Laila Krohn

October 2, 2024

5  out of  5
rating by Laila Krohn
"This has been my office for 3 years now and they’ve been so kind and helpful- I love Janet very much and Maryann has also been great! They are able to text about your plan which has been life changing for me since I cannot be on my phone at work very much it’s super convenient to text any questions I have they get back to you right away it’s like talking to a friend about insurance lol"
We responded:
"Thank you so much for taking the time to leave a review, Laila! I’m so glad that you found Janet and Maryann to be so friendly and helpful. We pride ourselves on our customer service, so your feedback means a great deal to me. Please feel free to reach out to us again if you have any more questions! -Lydia"
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Ben Rizzuto

September 28, 2024

5  out of  5
rating by Ben Rizzuto
"A few days ago, I called this office to change coverage on my vehicles. Everyone was very friendly and Lydia spent time changing certain coverages to exactly what I wanted and explained the details in a professional way. She is very knowledgeable."
We responded:
"Thank you, Ben! We appreciate you sharing your experience with our office. I'm happy we could answer the questions you had about your coverage. "
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Wilfredo Gonzalez

August 18, 2024

5  out of  5
rating by Wilfredo Gonzalez
"Muy buena actitud , exselente revision. Y lomejor que siempres que llamas, estan para ayudarte .😁😁😁😁 grasia. Janet."
We responded:
"¡Gracias Wilfredo! Nos alegra mucho saber que tuvo una gran experiencia con Janet. Es un placer para nosotros ayudarle cuando nos necesite. ¡Apreciamos sus amables palabras! "
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H G

August 15, 2024

5  out of  5
rating by H G
"A friend referred me to Lydia, and I was so grateful for this. Lydia and her team, Janet for one, gave me such personalized service. All in all I'd highly recommend Lydia and State Farm. They saved me a ton of money. Thanks!"
We responded:
"Thank you for your five-star review! I’m glad to hear you had a great experience with Janet and the team, and that we could help you save money. Your recommendation means a lot. We appreciate you choosing State Farm! -Lydia"
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Chrissy Davis

July 25, 2024

5  out of  5
rating by Chrissy Davis
"Every time I've met with Lydia, it has been a positive experience! She calls herself a compassionate insurance agent and I can see why. State Farm is great and Lydia goes above and beyond."
We responded:
"Thank you for the kind words, Chrissy! You are an absolute delight, and I appreciate being able to work with you. "
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Jennifer McLean

May 2, 2024

5  out of  5
rating by Jennifer McLean
"Been insured on and off by this agent for over 13 years snd I must say I tried another agent on the other side of town and I was definitely missing my 42st office , wouldn't go back to anyone else that's to Maryann anf Lydia for being an amazing team!"
We responded:
"Thank you, Jennifer! I'm so glad you've had a good experience working with my office for your car insurance. Maryann is incredible at helping customers, and we are always here to help with your insurance and financial service needs! "
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Ashley Stinson

April 16, 2024

5  out of  5
rating by Ashley Stinson
"Always goes above and beyond for her clients. Very professional."
We responded:
"Thank you for the kind words, Ashley! I'm very glad you've had a positive experience with my office. We always stive to provide friendly and professional service, and we appreciate having you as our customer!"
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jim e

March 26, 2024

5  out of  5
rating by jim e
"Lydia goes the extra mile, much appreciated"
We responded:
"Jim, thank you for your five-star review! Your feedback is greatly appreciated. It means a lot to me that you've felt well cared for. My team and I are always here to help you in any way we can. "
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Diane Bittiker

March 23, 2024

5  out of  5
rating by Diane Bittiker
"Lydia is the BEST. She really cares about her clients."
We responded:
"Thank you, Diane. I can't thank you enough for your kind words - this truly means so much. I deeply value the relationships I build with customers like yourself. ♥"
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Frank Busalacchi

March 21, 2024

5  out of  5
rating by Frank Busalacchi
"Lydia Harville's organization is simply the very best insurance agency I have worked with in my entire life, going back to my first insurance experience more that 45 years ago. Here team is helpful, efficient, knowledgeable, and effective. Simply put, if you can get what you need from her, you should do it!"
We responded:
"Frank - thank you for your five-star review! Your feedback is greatly appreciated. It means a lot to me that you've felt well cared for. Our team is here if you have questions or concerns. We appreciate your business! -Lydia"
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Geoffrey Maloon

March 20, 2024

5  out of  5
rating by Geoffrey Maloon
"Lydia and her team are second to none! I have been with this team for 25 years and will never leave!"
We responded:
"Thank you, Geoffrey, your review made our day! We cannot express how much we value you as our client, and enjoy helping you with all your insurance needs."
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Nadja Jackson

February 29, 2024

5  out of  5
rating by Nadja Jackson
"Lydia is very thorough and takes the time to explain the options. She is extremely responsive and we really appreciate her guidance!"
We responded:
"I appreciate the kind feedback! Thank you, Nadja. It is my pleasure to help make your home insurance coverage clear and easy to understand. I appreciate your business!"
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Douglas Core

February 26, 2024

5  out of  5
rating by Douglas Core
"Lydia is consistently friendly, efficient, and detail–oriented. She is the best State Farm agent I have ever worked with in my almost 60 years of driving!"
We responded:
"I appreciate your kind words, Doug! It is an absolute pleasure to be able to help you with your car and home insurance needs. Thank you for being a fantastic customer to work with! "
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Gail W

December 13, 2023

5  out of  5
rating by Gail W
"I've been meaning to write a review for a while, but after Maryann Stone came through for me in a big way, once again, today was the day I had to get it done! If you are unhappy with your current agency/agent/insurance or just want insurance that is provided on a personal level and like to support local business, I highly recommend you call this office. Maryann Stone responded to my urgent email needing immediate insurance one day and she has always been prompt, "yes, I can" whenever possible, positive and personable. Supporting local business is so good for our community and you almost always get better and more personable service in return. That has proven to be the case here. Thank you Maryann Stone and Lydia Harville State Farm."
We responded:
"Thank you for your kind review Gail! I will share that with Maryann and I know she will be touched. Maryann is known for her "Can-Do" attitude when helping customers, and she truly exemplifies the "Good Neighbor" spirit State Farm is known for. As a local business, we appreciate your business and the opportunity to help with all your insurance needs."
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pam goodman

November 28, 2023

5  out of  5
rating by pam goodman
"Sweet gentleman Mike. Excellent customer service!"
We responded:
"I'm so glad you had a great experience working with Mike. You are always a delight to work with, and we're so happy to be able to help you with your insurance needs. "
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Lorena Camacho

November 20, 2023

5  out of  5
rating by Lorena Camacho
"Marianne is the best agent we've ever worked with. Perhaps the best agent we've had since we started to drive. She's always quick to answer any questions or concerns we may have. Always returns our phone calls. She's friendly and approachable, and we feel well taken care of by her. Only concern is, she's going to retire one day."
We responded:
"Hello Lorena! Thank you for taking a moment to leave such a glowing review for Maryann. She is phenomenal at helping customers with their auto and life insurance needs. We are grateful to her, and also hope she never retires!!! :)"
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Robert Ruelli

November 7, 2023

5  out of  5
rating by Robert Ruelli
"Always super helpful and fast with all my crazy needs! Maryann is my hero! Best insurance experience by far."
We responded:
"I'm delighted to hear you had a great experience with Maryann. She is knowledgeable and cares so much about our customers. We are grateful to have her knowing she'll give customers like yourself the best service possible."
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asusena salgado

November 3, 2023

5  out of  5
rating by asusena salgado
"Amazing customer service!"
We responded:
"We are delighted to hear you've had a wonderful experience with my office! Janet, Maryann and Mike are incredible at what they do, and we are always here to help with your insurance and financial needs."
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Kelli Johnson

October 24, 2023

5  out of  5
rating by Kelli Johnson
"I love my State Farm Agent, Lydia Harville. The customer service is top notch and they are so helpful in meeting all my insurance needs!"
We responded:
"Thank you for taking the time to write such a kind and positive review about our office, Kelli! We are thrilled to hear you have had a great experience with my team, and we're grateful to be able to help wonderful customers like yourself with their car, hone, life, and other insurance needs."